Support

Get in touch.

Questions about an order, a certificate of analysis, or a compound? Our lab support team typically replies within 24 hours on business days.

Email us
support@prestigepeptides.comOrder status, returns, and general questions
Lab & COA requests
lab@prestigepeptides.comBatch testing, certificates, and documentation
Legal & compliance
legal@prestigepeptides.comTerms, privacy, and research-use policy questions
Response times
Monday – Friday: 09:00 – 18:00 CETReplies usually within 24 hours on business days

By sending this message you agree to our Privacy Policy and confirm that your inquiry relates to lawful laboratory research.

Common questions

How fast do you reply?

We typically reply within 24 hours on business days. Lab and COA requests may take up to 48 hours while we locate the batch record.

Can I request a COA for a specific lot?

Yes. Include the product name and lot number printed on your vial when emailing lab@prestigepeptides.com.

Do you offer wholesale or institutional orders?

We do. Select “Wholesale / institutional” in the form above and tell us what you need. Our team will follow up with volume pricing and documentation.